Faced a problem? Need assistance with the product? No worries – our customer support team is always ready to help
you.
Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within
24h
to 48h in the order they were received.
We suggest, while our team reviews your support request, please read the documentation that comes in the
zip
file of Codecanyon. You can download it from Codecanyon: https://codecanyon.net/downloads
We are in GMT+5:30 timezone. We address all the support queries 6 days weekly (Sunday off).
If any support ticket has no response from the item owner for 7 days, the ticket will be considered
closed.
If you need further assistance you can create another ticket or drop us an email asking to re-open the
ticket for you.
Have pre-sales questions or concerns, please write to us via our Mail Mail